Frequently Asked Questions:
FAQ
What is PDR?
PDR or Paintless Dent Repair or Paint Free Dent Repair is a method of removing minor dents and dings without removing any paint from the vehicle. This is done partly by science and partly by art using specialized tools. NAS PDR technicians patiently address each dent to return the vehicle to its previous condition or better.
What are the benefits of PDR?
The most important benefit is quality and keeping the factory paint intact. There are no grinding, fillers, or primers needed because your original factory paint is not disturbed. Also, there is no paint shrinkage after the repair as is typical with most body shop repairs.
Cost is also a major benefit of PDR. Repairs are typically between one-quarter to one-third the cost of conventional dent repair.
Time savings is yet another advantage. Many dents can be fixed in less than an hour. Hail damage is typically fixed in one day with PDR. A body shop may take 2-3 weeks for the same type of damage.
Environmental concerns are another benefit of PDR. Since this process keeps the original factory paint on your vehicle, there is no need for the paint, chemicals, or other toxins that are used extensively in body shops when repairing dents. PDR is 100% environmentally friendly.
Where will I have to take my car?
The retail division of NAS Hail knows time is of the essence with repairs. NAS Hail will set up special centrally located CAT (catastrophe) sites in affected areas in order to facilitate the repair of multiple vehicles.
Do you work with insurance companies?
Yes. NAS Hail is a preferred vendor for many insurance companies and we are adding our name to the list daily. Our 26 year experience with insurance claims, both large and small scale, benefits the claimant and the insurance company. We make the process easy for all parties.
Does NAS Hail do Commercial Claims?
Absolutely. NAS Hail has the staff and technical ability to process any size claim. In 2008 NAS Hail repaired over 6,000 vehicles in a little over 3 months for 2 major manufacturers.
Will my paint be damaged?
No. Today's factory paints are very flexible and will not be damaged in any way by this process. PDR is the only way to repair a dent and still keep your factory paint.
Will my dents be 100% gone?
In most cases, yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, most people are amazed at the results.
Will my dents come back?
Absolutely not. Once a dent has been removed properly with NAS Hail PDR, it never comes back.
Can any dent be fixed?
No. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep.
The most common dents fixed are the size of a golf ball and under. Most (about 95%) minor dents can be repaired. About 5% of minor dents can't be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations.
Can NAS Hail dent repair help retain value on my vehicle?
Absolutely. Ever hear the saying "Image is everything"? Most people judge a car by its appearance. If it looks good they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on PDR will make them many times over what they spend, and will help them sell the car quicker. If you're selling your car, PDR is one of the best ways to get top dollar, more interested buyers, and a quicker sale.